SS1 Office Practice

Explain the meaning of an organization. State the objectives of an organization Describe the structure of an organization. List office personnel State the responsibilities of office personnel. Define: i. span of control ii. Unity of control iii. unity of function

Explain the meaning of an organization. State the objectives of an organization Describe the structure of an organization. List office personnel State the responsibilities of office personnel. Define: i. span of control ii. Unity of control iii. unity of function

Describe the reception. Outline the responsibilities of a receptionist. Mention and explain the Personal and Job qualities of a receptionist. List the documents handled by a receptionist. Outline the procedures for handling telephone calls

Describe the reception. Outline the responsibilities of a receptionist. Mention and explain the Personal and Job qualities of a receptionist. List the documents handled by a receptionist. Outline the procedures for handling telephone calls

Identify various types of office equipment. Distinguish between manual, electric & electronic office equipment. State the uses of office equipment. Care of office equipment

Identify various types of office equipment. Distinguish between manual, electric & electronic office equipment. State the uses of office equipment. Care of office equipment