Psychological First Aid

This episode talks about emphatic listening. Communication is composed of : Verbal parts (words and their meanings) Non-verbal parts (body language, silence) Words generally make up around 10% of all communication A very small amount! Subscribe to Knowledge Channel YOUTUBE Channel: http://bit.ly/KnowledgeChannel For Donors, Teachers and Learners: www.knowledgechannel.org Knowledge Channel Foundation Inc. 3rd Floor Main Building, ABS-CBN Compound, Sgt. Esguerra Ave., South Triangle, Diliman, Quezon City Email: info@knowledgechannel.org

The episode talks about what PFA is not. PFA is not counseling, psychological debriefing (people should not be asked to discuss details of events that cause distress), a session where people analyze what happened to them, nor it is about pressuring people to tell another how they are feeling and reacting to event. The aforementioned activities that do not fall within the purview of PFA are supposed to be conducted by professionals.

The episode introduces the concept of Psychological First Aid (PFA) which is a systematic, composed of helping actions, “humane and non-intrusive way of treating another individual who may be suffering and who may be needing support.” PFA is helping people feel SAFE, CALM, CONNECTED, SUPPORTED, and HOPEFUL and helping them help themselves (World Health Organization, 2011).